Shipping & Returns

SHIPPING POLICY

We anticipate your order will be processed and shipped from our facility within 1-2 of business days. Major holidays may delay us a little.*

 

If your order is placed before 2:00 pm Eastern Time Monday through Friday,  your order will be shipped the next business day.

Our preferred carrier is USPS Priority Mail.

For Alaska, HI, PR, US protectorates and territories, and all APO and FPO addresses we ship via USPS Priority Mail and these orders are processed and shipped every 48-72 hours. This option is available upon checkout when ordering online.

*Exclusions to this timeframe include Canadian orders, orders placed on Friday through Sunday, orders for Puerto Rico and APO addresses, large bulk orders, and orders placed prior to and during major US holidays.

 

Please see our Shipping Chart for shipping price and time estimates.

Return & Exchange Policy

NO REFUNDS WILL BE GIVEN ON ANY PURCHASES. ALL SALES ARE FINAL.

As Tea and other herbs are classed as a food product due to health and safety, we do not accept returns (Unless we have made an error). All sales are final.

Should you receive an incorrect or damaged order from us and find there is an issue please do not return this to us before contacting us. This is very rare, but we need to check what the issue is to rectify it. If your order needs to be returned, we will issue you an RMA – Shipping costs will be paid by you to return the product and we will pay the return shipping costs if your order needs replacing. Returns must be shipped back to us within 7 days of notice and approval by us.

Save your return tracking number, and if possible, e-mail it to us so we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit should your order be lost or damaged. It is recommended you get a signature on delivery to us.

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4 WHITES BRIDGE ROAD

WINDHAM, ME 04062

207-572-1234
SEEDSOUNDHERBALS@GMAIL.COM

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Any statements on this site or any materials or products we distribute or sell have not been evaluated by the Food and Drug Administration (“FDA”). Neither the products nor the ingredients in any of the products available on the site have been approved or endorsed by the FDA or any regulatory agency. The products on this site are not intended to diagnose, treat, cure or prevent any disease. The information on this site or other materials we may provide to you are designed for educational purposes only and are not intended to be a substitute for informed medical advice or care. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. Hemp / CBD products are not for use by or sale to persons under the age of 18. These products should only be used as directed on the label. If you are  pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.

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